First Direct Customer Services

Contact number for First Direct customer services:


0843 538 8050

Call Customer Service - Calls to 0844 / 0843 numbers cost £0.07p per minute, plus network extras


First Direct
40 Wakefield Road
LS98 1FD.


We provide a call routing service and ensure that calls are routed to the right number, every time. This provides you with quick and easy access to the company you require.

Call First Direct Customer Services Number

About First Direct

First Direct is a UK based retail bank operated entirely online and over the phone. There are no physical branches, but operations are spread across two sites in the UK. 

To Call Customer Services dial…0843 538 8050

Products and Services

First Direct offers a great range of banking services to suit all financial needs.

  • Banking – 1st Account
  • Mortages
  • Loans – 4.9% APR
  • Credit Cards – Credit Card 19.9% APR and Gold Card 16.9% APR
  • Savings – Savings Account, Cash ISA, Fixed Rate Savings, Everyday e-saver Account, Bonus Savings Account
  • Investments and Sharedealing – Investment Funds, Child Trust Fund, Stocks and Shares ISA
  • Insurance – Car Insurance, Home Insurance, Travel Insurance
  • Travel – Travel Money

To Call Customer Services dial…0843 538 8050 for information on all of First Direct’s financial services

Offers for new and existing customers

First Direct are constantly updating their offers, promotions and discounts for their new and existing customers. 

Call First Direct Customer Services number - Please call 0843 538 8050....if you would like to find the best offer for you or to make change your existing account.

Managing your account

Call Customer Service - You can call their customer services team on...0843 538 8050 If you want to change any of your details or to manage your account.

Complaints Procedure

Call First Direct Customer Services number - You can call 0843 538 8050....with any issues or complaints you may have, First Direct endeavour to resolve any problem promptly and to the customers satisfaction with their highly trained customer service advisors.