Virgin Media Customer Services

Contact number for Virgin Media customer services:

 

0843 538 8110

Call Customer Service - Calls to 0844 / 0843 numbers cost £0.05p per minute, plus network extras

 

Virgin Media - Media House
Bartley Wood Business Park
Hook
Hampshire
RG27 9UP

 

We provide a call routing service and ensure that calls are routed to the right number, every time. This provides you with quick and easy access to the company you require.

Call Virgin Media Customer Services

About Virgin Media

Virgin Media provides Broadband Internet, Cable TV and Land Line and Mobile telephone services to around 9 million consumers in the United Kingdom. They offer great value for money and can combine all four service types, Broadband, TV, Home Phone and Mobile Phone into one package. Their fibre optic cable broadband is the only one of it’s kind in the UK.

Products And Services 

Broadband Internet

Virgin Media’s Broadband service has the fastest download speeds available to customers (According to Ofcom's 2013 report). This is all thanks to their network of fibre optic cables, which is the fastest and most reliable way to get broadband into your home.

In the uSwitch Broadband Awards 2013 Virgin Media won Best Broadband Provider, Fastest Home Broadband, Best WiFi Service and Best Broadband Innovation. 

Broadband Packages Include:

  • 30MB – 4x Faster than UK average
  • 60MB – 8x Faster than UK average
  • 120MB- 13x Faster than UK average

Call Customer Service - You can call their customer services team on 0843 538 8110... If you want more information about Virgin Broadband Internet packages 

Virgin TV

There is plenty to see on Virgin TV with up to 200+ channels (including 56 in HD). With all your favourite Sky channels, 3D movies and live pay-per-view events, Virgin TV has all the best TV, add into that their exclusive TiVo® system and you can watch and record all your favourite shows any time. On top of all that, there is no need for a dish, it all comes through their fibre optic cables.

TV Packages Include:

  • TV M – 60+ Channels
  • TV M+ – 100+ Channels
  • TV L – 135+ Channels
  • TV XL – 200+ Channels

Call Customer Service - You can call their customer services team on 0843 538 8110... If you want more information about Virgin TV packages

Virgin Phone

All the Virgin Phone home phone talk plans include calls to landlines, 0870 numbers and Virgin Mobile numbers. What’s more, you choose Talk Unlimited Extra you’ll get unlimited calls to UK landlines, UK mobiles, 0845 and 0870 numbers and free calls to Virgin Media Directory Enquires (118 180) at any time!

Phone Packages Include

  • M Talk – Weekends
  • L Talk – Evenings And Weekends
  • XL Talk – Unlimited
  • XXL Talk – Unlimited Extra 

With extras such as…

  • Last Number Recall
  • Number Withhold
  • Voicemail
  • Call Divert
  • Three Way Calling
  • Caller Display
  • Talk International
  • Talk Mobile….and many more

Call Customer Service - You can call their customer services team on 0843 538 8110... If you want more information about Virgin Phone packages

Virgin Mobile

Virgin Mobile offers amazing contract and pay as you go mobile phone packages, mobile phones and mobile broadband. With a variety of tariffs to meet everyone’s needs, it’s never been easier to stay in touch on the move.

Mobile Packages Include

  • Pay Monthly
  • Pay-As-You-Go
  • SIM Only
  • Mobile Broadband

Call Customer Service - You can call their customer services team on 0843 538 8110... If you want more information about Virgin Mobile phone packages

Offers for new and existing customers

Virgin Media are constantly updating their offers, promotions and discounts for their new and existing customers.

New and existing customers get exclusive bundles when you take combinations of TV, Phone, Broadband and Mobile services together.

Call Customer Service - Please call 0843 538 8110....if you would like to find the best offer for you or to change your existing plan.

Managing your account

Call Customer Service - You can call their customer services team on 0843 538 8110... If you want to change any of your details or packages that you require.

Complaints Procedure

Call Customer Service - You can call 0843 538 8110....with any issues or complaints you may have, Virgin Media endeavour to resolve any problem promptly and to the customers satisfaction with their highly trained customer service advisors.