Terms of Sale

By calling the numbers provided by callcustomerservice.co.uk you are agreeing to be bound by these Terms of Sale. You are also confirming that you are over eighteen years old and that you agree to our use of your personal data in accordance with our Privacy Policy

Please read these Terms of Sale; they are important.  If you do not agree to these Terms of Sale do not use this site.

1.2  Following each call made, an accrued charge will be automatically deducted from your phone bill by BT or your network provider at a rate of £0.05p per minute for 0843 numbers and £0.10p per minute for 0871 numbers. Calls from mobile devices may also incur a reversed charge text message at a variable rate of £0.10p to £1.53.

1.3  We reserve the right to reject any call made to callcustomerservice.co.uk, as we see fit, without giving any reason.

1.4  We may change these Terms of Sale at any time by posting changes on this website, and without giving you notice, so please check these Terms of Sale whenever you make a call.  If you call after we have posted any change to these Terms of Sale, you will be agreeing to that change.  

1.5  Please note that our Terms and Conditions of Use or our Privacy Policy may change at any time, so please check them each time you visit this website.

1.6 Right to cancel:  please be advised by not calling the number provided you are exercising your right to cancel, however after the call is made you can no longer cancel.

1.7  We are callcustomerservice.co.uk.  Our contact is callcustomerservice Unit 36, 88-90 Hatton Garden, Holborn, London, EC1N 8PG, United Kingdom

2. Refund policy

2.1  Please refer to our FAQ section for more information.

2.2  If you exercise your right to cancel under Condition 1.6 above, you will not incur any costs. The site contains other free information that can also be used.

3. Data Protection and Privacy

3.1  We want to protect the privacy of visitors to our website and that of our customers.  Please read our Privacy Policy; it will help you to understand how we use your personal data.  We may change our Privacy Policy at any time without giving you notice, so please check it each time you visit this website.

3.2  Services provided by callcustomerservice.co.uk through Richer Air Media Ltd are regulated by Phone Pay Plus and are subject to the standards set out by Ofcom and where applicable in the PhonepayPlus Code of Practice (12th edition).

4. Availability and Payment

4.1 Our rates are displayed are published on this website. The charges payable are those in force at the date and time you make the call.  We may change our prices and charges at any time.

4.2 We try to ensure that the prices and charges and availability published on this website are accurate, the prices should be vary as these are the industry standard rates.

4.3 Our prices and charges are inclusive of any applicable Value Added Tax and all similar taxes or duties.  

5. Accuracy of Information, Warranties and Disclaimer

5.1 We try to ensure that any information and material on this website that has not been supplied by a third party is accurate, but we make no representation and give no warranty that any information or material is accurate, up to date or complete.  We accept no liability for any loss or damage caused by inaccurate information or material.

5.2 If you find any inaccurate, out of date or incomplete information or material on this website, or if you suspect that something is an infringement of intellectual property rights, you must let us know immediately by contacting contact@callcustomerservice.co.uk

6. General

6.1 No delay, neglect or forbearance on our part in enforcing any provision of these Terms of Sale will be, or be deemed to be, a waiver or in any way prejudice any of our rights.

6.2 If any provision of these Terms of Sale is (for any reason), held to be unenforceable, illegal or invalid in some other way, the unenforceable, illegal or invalid provision will not affect the remainder of these Terms of Sale and they will continue in full force and effect.

6.3 These Terms of Sale are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.  The place of performance will be England.

6.4 No addition to, or modification of, any provision of these Terms of Sale will be binding on us unless made in writing and signed by our duly authorized representatives.  'Writing' includes email.

6.5 These Terms of Sale together with our Privacy Policy and your order form contain the entire agreement and understanding relating to the subject matter of your order. They supersede any earlier agreements, understandings or arrangements (whether oral and written) relating to that subject matter, but they do not supersede our Terms and Conditions of Use. You acknowledge that you are not calling on the basis of any statement, representation, warranty or other provision except those expressly contained or referred to in these Terms of Sale. Nothing in this Condition limits or excludes our liability for fraud.

6.6 Nothing in these Terms of Sale affects your statutory rights as a consumer.